Frequently Asked Questions

Complete the Client Intake Form and purchase desired service. Once both intake form and payment are received, work will begin.

Standard turnaround time is 24 to 48 hours after payment and completed intake form are received.

Completed documents are delivered digitally via email. We use the email you provide on our intake form.

Yes. Minor revisions are included upon request within 7 days of delivery. Revisions are limited to wording, formatting, or clarification of existing content.

Yes. All client information is handled confidentially and used only for the purpose of completing your requested services. See our privacy policy for more information.

That is not a problem! In fact, that's precisely what several of our available services provide. You only need an already finished resume for our "Refresh" services, and that is because those services update and revise your original resume and/or cover letter.

Turnaround time begins once both payment and the completed intake form are received. Delays in submission may extend delivery time.

No. While documents are professionally written and ATS optimized, interview and hiring decisions are made solely by employers.

Due to the customized and digital nature of the services, all sales are final. No refunds are offered once work has begun or documents have been delivered. Please see our terms and conditions for more information.

Yes, as long as the information is accurate and provided by you during intake process. We do not include false or misleading information.